Standard delivery to mainland Italy is included in the price. We deliver Tuesday to Friday, from 10:00 to 18:00. To arrange delivery on one of these days, order by 15:00 (Italian time) the day before.
For information about delivery availability, please email support@qroses.com.
Delivery times are estimates and may vary according to the carrier’s schedule and when the order is placed. QRoses will notify the customer of the estimated delivery date by email.
An order is considered delivered when the product is received by the recipient specified by the customer, upon signing the delivery receipt, or at a carrier collection point requested by the recipient. QRoses recommends checking the products upon receipt and reporting any discrepancies or complaints.
The risk of loss or damage to the purchased product passes to the customer when the carrier delivers it to the recipient or the designated collection point.