Why choose QRoses

  • Premium roses from the AndesPremium roses from the Andes
  • Presentation prepared by handPresentation prepared by hand
  • Card with QR‑React™ included at no extra costCard with QR‑React™ included at no extra cost

With QR‑React™, receive the gift recipient’s reaction by email.

Need help choosing? Chat with us on WhatsApp

  • QRoses delivery professional at a home entrance

    Rose delivery in Portugal

    Delivery throughout mainland Portugal. Choose an available date in the calendar.

  • Recipient with a QRoses gift and phone to share a reaction

    QR-React™

    Personalised card included. With QR‑React™, receive the gift recipient’s reaction by email.

  • Arcádia chocolates logo

    Our partnership with Arcádia

    Add Arcádia chocolates to your roses, available as an optional extra.

  • Portuguese media that have featured QRoses

    QRoses in the press

    QRoses featured in leading Portuguese media.

Everything you need to know before giving QRoses.

We’ve brought together answers to the most common questions so you can order with confidence.

Frequently asked questions

Does QRoses keep my order and personal information confidential?

Yes. Trust is an essential part of the QRoses experience. We never disclose any information related to your order, your message or your personal data to third parties. Every gift is handled with absolute confidentiality, discretion and the utmost respect for your privacy.

How can I place an order?

Choose your bouquet or rose box, personalise your gift with a heartfelt message, and place your order online. We’ll take care of the rest, ensuring your roses are delivered fresh, elegantly presented and right on time.

What are your delivery days and times?

In Lisbon, deliveries are made from Monday to Sunday, on the chosen date, usually within 4 hours of receiving the order. In Lisbon, we deliver between 10:00 AM and 8:00 PM.

In the rest of Portugal, deliveries are made from Monday to Saturday, on the selected date, between 10:00 AM and 2:00 PM.

On days of high demand (e.g., Valentine's Day and Mother's Day), delivery may occur later due to the high volume of delivery services.

If you require same-day delivery or urgent delivery at a specific time, please write to us at support@qroses.com, contact us via WhatsApp +351 913 752 324, or use the button available on the page.

The same applies if you require delivery to another country within the European Union.

How can I track my order?

You can contact us via WhatsApp to find out the exact status of your order at any time by calling +351 913752324. We will notify you by email as soon as your order is delivered. You can also always contact us at support@qroses.com.

What happens if the recipient is not available at the time of delivery?

If the recipient is unavailable, we’ll contact them directly to arrange a new delivery. If, in the unlikely event we’re unable to complete the delivery, the QRoses Guarantee ensures either a successful delivery or a full refund.

QRoses Guarantee

At QRoses, we want you to send your gift with complete peace of mind. That’s why every order is protected by the QRoses Guarantee. In the unlikely event that a delivery cannot be completed, the QRoses Guarantee ensures either successful delivery or a full refund.

Where do your roses come from?

Our premium long-stem roses are sourced from exceptional farms in the high-altitude regions of the Andes, in Ecuador and Colombia. The unique growing conditions in these regions produce larger blooms, stronger stems, richer colours and exceptional freshness, ensuring the outstanding quality that defines QRoses.

Do you offer gifts besides roses?

Yes. You can enhance your gift with a carefully curated selection of premium accompaniments, including Arcádia chocolates, thoughtfully chosen to make the gifting experience even more memorable.

Can I include a personalised message with my order?

Yes. You can include a personalised message with your gift. It will be delivered together with the exclusive QR-React™, allowing the recipient to read your message and react in real time, so you can both share that special moment, even from afar.

QR-React™

QR-React™ is an exclusive QRoses feature. The gift includes a card with your message and a QR code. The recipient reads the message, scans the code and chooses emojis to react. The sender receives the reaction by email in real time. QR-React™ is included at no extra cost. A way to bring people closer, even from afar.

Can I place an order by phone?

Yes. You can place your order by phone or via WhatsApp on +351 913 752 324. Our team will be delighted to help you choose the perfect gift and guide you through every step of your order, from start to finish.

Can I pay for my order on delivery?

No. To ensure every creation is prepared to your exact specifications and delivered on your chosen date, all orders must be paid for in full at the time of purchase, before dispatch.

Is the packaging recyclable?

Yes. QRoses packaging is crafted from high-quality recyclable materials, thoughtfully designed to combine elegance, protection and environmental responsibility. Because an unforgettable gift can also be kind to the planet.