Standard delivery in Germany is included. Estimated delivery times depend on the address and the available service. For a delivery estimate before placing your order, please contact QRoses.
During peak periods, such as Valentine’s Day and Mother’s Day, deliveries may arrive later due to the high volume handled by delivery services.
For urgent deliveries, email support@qroses.com or contact us on WhatsApp using the button on the page.
Delivery times are estimates and may vary according to the carrier’s schedule and when the order is placed. QRoses will notify the customer of the estimated delivery date by email.
An order is considered delivered when the product is received by the recipient specified by the customer, upon signing the delivery receipt, or at a carrier collection point requested by the recipient. QRoses recommends checking the products upon receipt and reporting any discrepancies or complaints.
The risk of loss or damage to the purchased product passes to the customer when the carrier delivers it to the recipient or the designated collection point.